Terms & Conditions

1. Acceptance of Terms

By accessing or using the DM Water Filters website, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

2. About Our Services

DM Water Filters provides water purifier-related services including, but not limited to:

• RO water purifier installation
• RO purifier servicing
• Water purifier repair support
• Filter replacement
• RO pump replacement
• RO membrane replacement
• Purifier cleaning
• General purifier maintenance support

Availability of a particular service depends on the purifier type, model, condition, required parts and other practical considerations.

3. Service Enquiries

Submitting an enquiry through our website, phone number or email does not automatically constitute a confirmed service appointment. Service arrangements may need to be confirmed separately with DM Water Filters.

4. Service Assessment

The exact work required may depend on an inspection or assessment of the purifier. A request for one type of service may result in additional recommendations if other issues are identified.

Any replacement part or repair requirement should be discussed and confirmed before the relevant work is carried out.

5. Parts and Compatibility

Replacement filters, membranes, pumps and other components are subject to compatibility with the customer's purifier system. We may require information about the purifier model or existing components before confirming a replacement.

6. Pricing and Payment

Service charges, replacement-part costs and other applicable charges may vary depending on the work required and the purifier system. Any applicable pricing should be confirmed with DM Water Filters before proceeding with chargeable work.

7. Customer Responsibilities

Customers are responsible for providing accurate information regarding their purifier, contact details and service requirements. Customers should also provide reasonable access to the purifier when an installation, inspection, repair or maintenance service is scheduled.

8. Website Information

We make reasonable efforts to keep information on the website useful and current. However, service availability, descriptions, images and other website content may change without prior notice.

9. Third-Party Links and Services

The website may use or reference third-party services, libraries or resources. We are not responsible for the content, availability, policies or practices of third-party websites or services.

10. Intellectual Property

Unless otherwise stated, website content including text, branding, graphics, design elements and other original materials associated with DM Water Filters may not be copied, reproduced, modified or distributed without appropriate permission.

11. Prohibited Use

You agree not to misuse the website or use it for unlawful purposes. This includes attempting to interfere with website operation, submitting false information, attempting unauthorized access or using the website to distribute malicious content.

12. Limitation of Liability

To the extent permitted by applicable law, DM Water Filters shall not be responsible for losses arising from the use or inability to use the website, interruptions to website availability, or information supplied through the website.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

13. Service Limitations

We may be unable to provide a requested service where the purifier model, condition, location, required part or technical circumstances make the work impractical or unsuitable.

14. Changes to These Terms

DM Water Filters may update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised "Last Updated" date.

15. Governing Law

These Terms & Conditions shall be interpreted in accordance with applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter.

16. Contact Us

If you have questions about these Terms & Conditions or our services, please contact DM Water Filters: